Words by Ursula Terlecki Photos by Filip Terlecki
The Thompson Hotel in our home city of Toronto is quite the hot spot featuring a modern aesthetic breathtaking views of the city, rooftop pool, and three mouth-watering restaurants. Our experience at The Thompson Hotel in Toronto has been so great to date that when it came time to decide where to stay during our most recent trip to New York City, it didn’t take long to settle on Smyth Tribeca, a Thompson hotel.
Located in the heart of Tribeca (walking distance to SoHo, the High Line, Wall Street, Union Square and more), this hotel is custom tailored to its location celebrating the neighbourhood’s vibrant history and contemporary lifestyle offering an intimate hideaway with 100 guest rooms.
During our stay, we had the opportunity to speak with Bridget Applegate, the Director of Sales and Marketing for the hotel, here’s what she had to say.
New York City is full of hotels, what makes Smyth Tribeca unique?
Several things makes Smyth Tribeca a stand out hotel; the first being the service we provide. Many of those who stay with us are repeat guests and it’s important for us to make them, as well as those who may only be staying for a night or two, feel as if they are coming home.
Second, our location is superior. We’re located in an artsy neighbourhood that’s walking distance to the financial district, all major tourist attractions, and of course fantastic shops and restaurants.
Unlike most building in New York City, this hotel is a new build (not a conversion) meaning that when it was being built we were able to customize it keeping our guests’ needs and best interests in mind.
Third, the design and aesthetic of the hotel are very unique. Imagined by Canadian designers Yabu Pushelberg, it mixes sleek design with vintage accents to create a truly bespoke hotel. We feature an antique robot and clock collection in the lobby as well as one-of-a-kind mid-century furniture designed and build specifically for our hotel.
What’s the common thread between Thompson Hotels worldwide?
The common thread is that all locations offer an upscale and luxurious experience that is sophisticated. We’re not trendy or pretentious and do our best to treat rock stars like regular people, and regular people like rock stars. All locations feature custom 400 thread count linens with a stripe on them (each location has a different colour stripe), REN organic bath accessories, and similar playlists.
We noticed right away the great service and young staff. How do you go about selecting those who work here?
First and foremost the staff that work here have to have a high level of enthusiasm for what they do, a sense of responsibility, and must be personable. Work experience isn’t something we focus on too much as we know that passion often times surpasses experience.
What does this hotel pride itself on?
We pride ourselves on our service. Our primary focus is guest experience NOT providing a great night life or being the hottest spot in the city. Thompson hotels are known to be a fun place to hang out and grab a drink at but that’s not what our main objective is.
What makes Tribeca interesting and what are some of the hot spots around the hotel?
Oh wow, where to start, there’s something for everyone in this neighbourhood. For great food I’d recommend Nobu (Japanese), Mr. Chow, Bubby’s (great brunch), and Tribeca Grill. For drinks I suggest going to Brandy Library (upscale), Walker’s (neighbourhood pub) or Ward III.
We loved our four night stay at the Smyth Tribeca and highly recommend it to all planning a trip to NYC. When there say hello to ‘Hollywood’ (Kyle) for us, he was beyond welcoming and friendly and someone we could count on during our stay.